Add channels when ready
Reuse the same form as you connect website chat, voice or text.
Getting started
Start small. Connect the whole response.
Set up one useful communication path, then build on what your team needs.
The workflow
Your first working path.
- 1
Name your client account
Choose the business you are setting up and start the selected plan’s trial through Stripe.
- 2
Build a form and connect a channel
Add a location if useful, choose your questions and begin with one way for people to reach you.
- 3
Choose and practice the response
Set logging, contacts or coverage escalation. The authenticated practice submission checks setup without creating a request or sending notifications.
A useful first setup
- Account
- Your business
- Channel
- One hosted form
- Response
- Your chosen workflow
Practice the setup before using a live submission.
Keep accounts separate
Memberships let you switch between the client accounts you manage.
Ask in context
The assistant can help you review and work with the page you are on.
A little more detail
Questions, answered.
Does practice send messages?
No. The authenticated practice submission validates form and response setup without creating a request or sending a notification.
Where do I choose a plan?
The pricing page offers Starter and Professional self-serve plans; Enterprise is arranged with the team.
Keep exploring