Stay on your website
Let visitors start their request where they found your business.
Website chat
Turn a website visit into a useful conversation.
Let people explain what they need without leaving your site.
The workflow
Your form, in a conversation.
- 1
Add the widget
Connect your intake form to the website widget.
- 2
Ask the right follow-up
The conversation collects answers using the form’s questions and validation.
- 3
Send a complete request
The resulting request reaches the same workspace and response path as your other channels.
Website conversation
- Visitor
- I need help arranging a service visit.
- DispatchMe
- Which location is this for?
- Visitor
- North location.
A conversation becomes a structured request.
Follow the form
The widget collects the same required information as the hosted form.
Keep the handoff useful
Your team receives the answers together rather than a disconnected chat transcript.
A little more detail
Questions, answered.
Is chat a separate form?
No. Bind the widget to an intake form so its questions and response setup stay together.
Can different sites use different forms?
Use the form and client-account setup that belongs to each operation.
Keep exploring